Course Code: CPD0707/2023
GPM: General and Professional Matters
H&S: Health and Safety including Occupational Safety and Health
OTM: Environment, Information Technology, Quality and Other Technical Matters not directly related to a Trainee's own discipline
Course Name
Hybrinar: Workplace uses of Negotiation and Mediation Skills
12 July 2023 (Wed)
9:30am - 5:00pm
Organized by
Hong Kong Legal Training Institute
HKMA office (TBC)

Conflicts in the workplace need careful handling. Mediation skills offers important benefits to resolve workplace conflicts. The hybrinar situations mainly focuses on the learning and application of mediation skills to handle workplace common relationship issues that arise in the workplace. It also highlights, with a view to creating a sustainable and harmonious working environment


Improve of personal and business skills for getting better results and in turn more positive successes to daily situations in the commercial environment


Understanding the nature of workplace conflicts

-Workplace applications of mediation skills

-Theories and trend of mediation

-Benefits of using mediation skill in the workplace

-The process and roles of mediator

-Mediation skills and practices for conflict resolution

-Handling troubles and troublemakers in bargaining

-Case reviews and situation studies


Cantonese (with English materials)


The actual amount of the administration / training advisory
charges by the Hong Kong Legal Training Institute are calculated
on a training–by-training basis and will vary in individual
training/course according to the circumstances at the time.


Please complete and return the standard reply form addressed to

Hong Kong Legal Training Institute, Rm 503, Tower Two, Lippo

Centre, Admiralty, Hong Kong with the below payment methods:-

  1. A crossed cheque made payable to “Hong Kong Legal

Training Institute Ltd.” OR

  1. FPS ID “169170578” and send the transaction record to 


Email: or Tel: +852 2869 632

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