How do you know how your responsible division is performing if you do not measure your own performance? There is a great need in the every industry for identifying a set of common indicators to be used by executive and project managers in measuring their performance at the project level. This workshop allows the participant to know more about performance measurement and the mechanism of KPI framework.
To understand the benefits of performance measurement Focus upon the practical issues of implementing a measurement process
To explain how the measures combine to give an overall assessment of performance
To explain how to instigate a customer feedback programme within your organization
To explain how to create a scorecard, interpret performance Application of KPI
- What is the key performance indicator (KPI) ?
- An overview and the application
- How To Develop Key Performance Indicators
- Tools for setting ‘KPI’ for process monitoring
- How to use the KPI for performance management
- Use of Balanced Scorecard to develop KPI
- Use Benchmarking to develop Improvement Program
- Examples of applying KPI
- Discuss about the application of KPI
Cantonese
Certificate of Successful Completion will be awarded to delegates
who have attended full course
Should you or your friends have interested to join, please fill in the enclosed training enrollment form and send it back to us.
Training Department on Tel: 3977 8983 Fax: 2806 1940
Email: training@aci-limited.com
Website: www.aci-limited.com