Course Code: CPD0738/2022
GPM: General and Professional Matters
H&S: Health and Safety including Occupational Safety and Health
OTM: Environment, Information Technology, Quality and Other Technical Matters not directly related to a Trainee's own discipline
Course Name
Project conflict & relationship management
4-5 July 2022 (Mon - Tue)
9:15am - 5:15pm
Organized by
STEP Coaching & Consulting Limited
Rm 907 Silvercord Tower 2, 30 Canton Rd., Tsim Sha Tsui
HK$2600 (HK$3000 for non HKIE member)

In engineering or construction industries, you might need to work with different business partners such as suppliers, vendors, contractors or even competitors. Quite often, project team will get stuck with their partners due to different personality styles, unclear expectation, poor negotiation and conflict management skills. The DISC system is a study of human personality types and the interaction of people under pressure.  This course is particularly designed for engineers or managers who want to brush up their skills and work more effectively with your peers, bosses or partners.

  • To understand your style and other people’s personality style
  • To learn how to manage your partner and improve relationship
  • To learn how to manage conflict with your partner
  • To learn and practice the communication skills
  • What is DISC?
  • Your public style versus your style under pressure
  • The motive behind your style
  • Interacting with people of different styles
  • Types of partners or alliances
  • Framework on partnering
  • Stages of conflict
  • Win-Win or No-Go
  • Influencing and Negotiating Skills
  • Conflict Management strategies
  • Case discussions & exercises

Cantonese supplemented with English.  


Please complete and return the standard reply form together with a crossed cheque/bank transfer made payable to  “STEP Coaching & Consulting Limited” for the attention of Mr. Stephen Lam


Mr. Stephen Lam,  Tel: 60488001  

Email: at

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