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Course Code - CPD0811
 
Category
OSH
:
 Occupational Safety and Health
OTM
:
 Environment, Information Technology, Quality and Other Technical Matters not directly related to a Trainee's own discipline
GPM
:
 General and Professional Matters
FREE
:
 Free Course
 
COURSE NAME Business Process Reengineering to create Fundamental Change and Improvement
CATEGORY GPM
DATE 20 August 2012 (Mon)
TIME 9:15am - 5:15pm
FEE HK$1,500 (HK$1,250 for HKIE Members)
ORGANIZED BY TQM Consultants Company Limited
VENUE (a) Training Centre of TQM CONSULTANTS CO. LIMITED Room 1421, Leighton Centre, 77 Leighton Road, Causeway Bay, Hong Kong or (b) 2/F, Garment Centre, No. 576 Castle Peak Road, Kowloon
INTRODUCTION Because of strong competition, increasing costs and demanding customer, many organisations are rethinking their way of business operations. The course provides both the basic concepts and a proven methodology for Business Process Re-engineering (BPR), and presents a set of tools for identifying analysing, improving and managing process. Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvement in terms of speed, service, quality and cost.
OBJECTIVES By the end of the course, participants will be able to:

  • Acquire an overall understanding of BPR and the associated disciplines involved in streamline the organisation operations

  • Identify improvement opportunities that can be achieved by implementing BPR

  • Document business process

  • Implement solutions and measure its impact

  • Manage on-going business processes

CONTENTS
  • Concept of change

  • Practical sets of tools for BPR

  • Common pitfalls

  • Application of BPR concepts and tools in your organization
LANGUAGE Cantonese with English Terminology
REGISTRATION Please complete and return the Standard Reply Form together with a crossed cheque made payable to "TQM Consultants Co., Ltd." for the attention of "Account Dept, TQM Consultants Co., Ltd. Rooms 1419 & 1421, Leighton Centre, 77 Leighton Road, Causeway Bay, Hong Kong"

Or

Direct payment to the following bank:
Bank: The Hongkong and Shanghai Banking Corporation Limited
Account Name: TQM Consultants Co Limited
Account No.: 159-098045-838
ENQUIRY Training & Development Section at Tel: 2569-2889 Fax: 2569-0108 E-mail: training@tqm.com.hk
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